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Whistleblowing

Report serious misconduct securely and, if you wish, anonymously. Your report is handled in strict confidence and in compliance with the Nigeria Data Protection Act (NDPA) 2023 and CBN/SEC whistleblowing guidelines.

When you submit this form, it will not automatically collect your details (name and email) unless you provide them yourself.

  1. Purpose & Scope. This portal is for reporting serious misconduct, including financial fraud, corruption, regulatory breaches (CBN/SEC non-compliance), insider trading, workplace harassment, and data privacy violations. Do not use this form for general grievances or HR matters unrelated to ethical or legal breaches.
  2. Absolute Anonymity & Data Privacy (NDPA 2023). In strict compliance with the Nigeria Data Protection Act (NDPA) 2023, this form is configured to protect your identity. The system does not capture your IP address, name, or email. Do not include identifying details in the text fields unless you wish to waive your anonymity.
  3. Non-Retaliation Guarantee. The organization maintains a zero-tolerance policy regarding retaliation. In accordance with CBN Guidelines on Whistleblowing, any employee found attempting to identify or victimize a whistleblower will face immediate disciplinary action, up to and including summary dismissal and reporting to relevant law enforcement.
  4. Reporting Requirements. To ensure an effective investigation, provide factual details (who, what, when, where, and how), evidence where possible, and the estimated material (financial or regulatory) impact on the organization.
  5. Anonymous Reporting Protection. Where a report is submitted anonymously, the Company will take reasonable steps to investigate the matter based on available information. Lack of identity shall not invalidate a report submitted in good faith.
  6. Good Faith Declaration. By submitting this report, you confirm that the information provided is true to the best of your knowledge and is submitted in good faith. Deliberately false or malicious reports may result in disciplinary action.
  7. Investigation Timeline Notice. Reports will be acknowledged where contact details are provided. Investigations are conducted based on risk and complexity, and the Company may not provide detailed feedback in order to preserve confidentiality and legal integrity.
  8. Data Handling & Record Retention. All reports and supporting documentation will be securely stored and retained in accordance with applicable legal and record-retention requirements. Access is restricted to authorized personnel only.
  9. Case Reference Notification. A reference number will be generated for tracking purposes where contact details are provided.
  10. Governance Escalation Safeguard. Where the report concerns Senior Management, Compliance, or the Board, it will be escalated directly to the Chairperson of the Board or the Chairperson of the Audit & Risk Committee.